Privacy Policy

We respect the faith you bestow upon us. That's why we urge upon the highest standards for secure transactions and customer information privacy. Please read the impending statement to learn about our information cumulating and distribution practices.


Our privacy policy is subject to market risk at any time. To make sure you are cognizant of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or employ our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in congruence with this Privacy Protocol. This Policy is incorporated into and prone to the Terms of Use.

1. Collection of Personally Identifiable Information and other Information

When you use our Website, we cache your browsing information. Our primary goal in doing so is to provide you a secured, organised, smooth and customized acquaintance. This allows us to provide services and attributes that most likely fulfil your demands, and to improvise our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider requisite for achieving this intent. In general, you can surf through the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us. Wherever possible, we indicate which fields are mandatory and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your activity on our Website. We use this information to do an internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is put together and analysed on a cumulative basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behaviour. If you choose to post reviews and tips about your booking experience or grounds / courts or post messages or leave feedback, we will collect that information you provide to us. We retain this information in order to resolve disputes, provide customer support and troubleshoot problems as permitted by the law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number.) from you when you set up a free account with us. We do use your contact information to send you offers based on your previous orders and your interests.

Check Out

As we will have a payment Gateway integration. The users will be redirected to a secure server of the respective payment gateway portal where they may collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment service details.

2. Sharing of personal information

We will share personal information with companies, organizations or individuals outside of BOOK N PLAY if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: a. meet any applicable law, regulation, legal process or enforceable governmental request. b. enforce applicable Terms of Service, including investigation of potential violations. c. detect, prevent, or otherwise address fraud, security or technical issues. d. protect against harm to the rights, property or safety of BOOK N PLAY, our users or the public as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like Ground / Court operators, owners, agents or connected sites. For example, we may share information publicly to show trends about the general use of our services. We may also share consolidated information provided by like-minded users with ground / court operators without ever taking individual names, email ids or other contact details. If BOOK N PLAY is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

3. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access

4. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.